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FAQ's

 

NEED MORE INFORMATION?

Browse the responses below for answers to our most Frequently Asked Questions. If you can't find what you need, please send us a message through our contact page or give us a call us on 01873 268686

 

Register your details on the site and feel free to browse. Once you have registered you can come back again and again.

Choose products and add them to your basket. once you have everything you need your can choose your collection dates or delivery dates and checkout, you may also save your basket for a later date using the wish list which can be accessed by clicking the love heart at the top right of the home page. 

When you place an order with Bromfields Butchers you will be asked to select a target delivery slot. Target delivery slots are available over set days each week and are based on when our team is dispatching goods. We aim to get all orders dispatched 24 hours before your target delivery date, your order will normally be delivered on the target delivery date that you selected and the box should be left if no one is at home at time of delivery. You can track the progress of your order in the my account section of the Bromfields Butchers website. Occasionally items may arrive after the target delivery date due to reasons beyond our control such as inclement weather or transit problems. We dispatch orders between Monday and Thursday each week. We don’t dispatch orders on Fridays or weekends.

You can track your order by logging into your account section of the Bromfields Butchers website. Once logged in, you can find out when your order was processed, dispatched and received. Help and advice is always available from the Bromfields Butchers Customer Care team. Drop them an e-mail or give them a call if you can’t find the information you need from your online account.

Unfortunately, we are unable to accept the return of any produce delivered to you but, if the goods ordered by you do not meet your reasonable satisfaction, we may, at our absolute discretion, refund or offer store credit

Every Bromfields Butchers order is packed into sturdy, temperature-controlled boxes. Our insulated boxes are designed to last up to 48hrs keeping your order fresher for longer.

As all our meat products will arrive vacuum-packed, the perfect conditioning environment, the general use-by date is 5 days from the packed-by date. All our orders are prepared the morning that they go out for delivery and each product has a label with the dates mentioned. Our ready meals are tray wrapped and have a shorter shelf life of 3-4 days.

Of course!

How does it work?

 

Step 1 Choose your products and add to your basket

 

Step 2 At checkout, state your convenient collection time.

 

Step 3 Pay for your goods using our secure site.

 

Step 4 Just come into the shop & go to the counter to collect your order, or give us a call on 01873 268686 when you are outside and we will bring your order to your car.

 

Simple as that!!

 

Our meat is always chilled never frozen and that's the way you'll receive it, suitable for freezing at home. 

We recommend a maximum of 3 months.

 

Our lamb is dry aged for 14 days, first by our suppliers and then in-store. Our beef is dry-aged for a minimum of 21 days before it arrives to us and we continue this process for up to 40 days.

All our online payments are currently run through Shopify Payments. We accept the vast majority of online payment methods as well as Google & Apple Pay.

Delivery Charges

Orders up to £60 - £12.99

 

Orders £60 to £99.99 - £9.99

 

Orders over £100 - FREE DELIVERY

 

This includes temperature controlled packaging and delivery to your door via our couriers. We ask all customers include a safe place to leave the package (with a neighbour, behind the bin, in the greenhouse etc) with the order as packages CAN NOT be returned to the depot.

 

We currently only deliver to the UK mainland

Based on 830 reviews
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Excellent

Once again a superb Ribeye from Bromfields :)

Beef

Excellent service

Chinese meaty pork ribs

Really enjoyed these Chinese meaty pork ribs good value for the money in my opinion

Lovely thick slices of blackpudding

Great edition to traditional breakfast lovely fried in beef tallow or grilled .

J
4 x Large Pork Faggots
Jennifer Hayden
Beautiful meaty tasting faggots , ideally eaten piping hot just as nice thinly sliced cold yummy

Very rich , moist filling cooks up lovely nice cooked and eaten cold as well

Pork

Excellent quality

Awesome

Oh my, I thought Bromfield's Welsh Dragon sausages were good, but I can honestly say these are amongst the best sausages I have ever eaten.
The different flavours are very subtle but still show through making a very nice taste experience.
Honestly imho these sausages are superb, its going to be very hard for me to buy super market sausages ever again after trying these and the aforementioned Welsh Dragon variety.
Thanks Bromfield staff you are meat hero's :)

A
Topside Roasting Joint
Annette Skill
Meat pack

We ordered a selection of meats , the order arrived well packed and at the time promised , we have only tried the sausage, mince and belly pork ,so far everything has been 5 star and we'll be ordering our next meat pack soon ,

Top quality meat

Like all Bromfield's meat - top quality. Once you've purchased meat from Bromfield's you will never go back to supermarket meat

best mixed grill i have eaten in a long time thanks.

how lamb should taste thanks.

I
Homemade Lasagne
Innes Moir
Homemade Lasagne

Excellent Lasagne, made with very good ingredients, highly recommend.

K
T-Bone Steak
Kim Hepworth
Better than steak house

Bought these to celebrate my son coming home on shore leave. Fabulous celebration meal. Loads of meat on there very tasty and tender

Look at the size of that

Said my hubby when we opened the package. The dog looked pleased hoping there was enough for 3 not 2. The dogs going to be disappointed there may be enough for 3 but he's not going to be one of them 🤣

K
Diced Lamb
Kim Hepworth
Nice chunky pieces of lamb

We've often been disappointed with the supermarket lamb tiny chunks not much meat. We wanted some farm shop quality meat with decent size chunks and we haven't been disappointed. Meaty chunks fab quality.

Great Quality

Just had your Minted Barnsley Lamb Chops, Absolutely top quality best I have ever had will order them again.
Would highly recommend

Quality

Perfect rack of ribs. Loads of meat on them. Premium quality

A new level

These take Burgers to new hieghts. Once you've tried them you won't go back to "ordinary" burgers!

R
Sirloin Steak
Roger Watson
Large, tender and delicious

My six year old grandaughter devoured a whole one of these monsters. Cooked medium rare they are fantastic. Love the fact they are local (we are in the Welsh valleys). We will be having them again soon!

Tasty and tender

We have had several of these. I slow roast it in foil then expose the pre-salted crackling and ramp up the temperature until it is brown and crunchy. A mid week feast that the family love.

R
Gammon Horseshoe
Roger Watson
The ham that keeps on giving!

This was the second time we have had this gammon. It makes a great roast with loads left for a pie, sandwiches etc. It won't be our last!

Lovely joint!

Cooked it to retain a wonderful pink, juicy core. A splendid Sunday roast. Will be buying again. Not cheap but you get what you pay for!

G
Boneless Belly Pork Joint
Grahame Cadogan-Jones
Fabulous

Enough said

m
Boneless Turkey Crown
mr c j bawden
5 star all the way, excellent meats will buy again, brilliant

Deliver when you want, one happy chappy, 5star.

Brilliant

Great meat from broomfields, will buy again